Frequently Asked Questions
Common Questions about StoneFloor
We know that choosing the right flooring can come with many questions, and we’re here to help make the process as easy and stress-free as possible. This FAQ page is designed to provide quick answers to the most common questions about our products, services, and everything in between.
Whether you’re curious about installation, maintenance, or how StoneFloor compares to other flooring options, you’ll find helpful insights right here. If you don’t see your question listed, feel free to get in touch with our team—we’re always happy to assist!
General Questions
Not at all! One of the biggest misconceptions about StoneFloor is that it feels cold underfoot. In fact, StoneFloor is ideal for Australia’s barefoot lifestyle. Its unique composition keeps it cool in summer and warm in winter, making it perfect for homes with young children or anyone who enjoys the barefoot experience. Unlike tiles or marble, which can feel perpetually cold, StoneFloor delivers year-round comfort.
StoneFloor is a tried-and-tested product, refined over years of development and rigorous testing by independent Australian authorities. Now in its third generation, StoneFloor incorporates patented large locking technology to ensure unmatched quality and reliability.
With five years of proven performance in properties across Australia, StoneFloor has earned widespread acclaim as a durable, hassle-free flooring solution. Every purchase includes a 30-year structural warranty for residential use and a 10-year warranty for commercial applications, ensuring long-term peace of mind.
No. While StoneFloor shares about 80% of the raw materials with these products, it is an upgraded solution designed to outperform them in durability, stability, and functionality.
Through continuous R&D and an exclusive Australian formula, StoneFloor is crafted to minimise expansion and contraction, making it ideal for Australia’s harsh climate. It uses high-quality limestone powder and environmentally friendly materials to create a premium, eco-conscious product that is both beautiful and robust.
StoneFloor is designed for a wide range of environments and lifestyles, including:
Homeowners with young children or a focus on cleanliness. StoneFloor’s waterproof surface is easy to clean and resistant to mould and mildew.
Families in humid areas, coastal regions, or sunny environments. Its waterproof, termite-resistant, and thermally stable properties ensure durability in all climates.
Rental properties and apartments. StoneFloor’s low maintenance, noise-absorbing qualities, and strata approval make it a favourite for landlords.
Commercial spaces such as offices, gyms, and medical facilities. Its stain, scratch, and fire resistance meets all commercial standards.
Barefoot enthusiasts, as StoneFloor remains comfortable and inviting underfoot in any season.
The solid 8mm core strikes the perfect balance between strength, durability, and performance. This thickness, combined with the advanced UNILIN locking system, ensures stability, ease of installation, and suitability for the Australian climate. The result is a flooring solution that delivers exceptional quality and aesthetics for years to come.
As a flooring wholesaler with over 20 years of experience, we’ve seen industry trends evolve, and consumer expectations rise. StoneFloor represents the pinnacle of innovation, addressing the shortcomings of traditional flooring options like timber and hybrid products. It is a professional-grade, eco-friendly solution built for durability, elegance, and ease of maintenance.
While timber flooring offers natural beauty, it is highly sensitive to moisture and temperature fluctuations, often requiring careful maintenance. StoneFloor replicates timber’s aesthetic charm but overcomes its weaknesses with a 100% waterproof, termite-resistant, and UV-stable design. It’s the perfect alternative for any environment, from humid coastal regions to dry, sunny interiors.
StoneFloor combines the elegance of tiles and marble with superior comfort and functionality. Unlike their perpetually cold surfaces, StoneFloor is cool in summer and warm in winter. It is also crack-resistant and free from the trace radiation found in some natural stones, making it a safer, environmentally friendly choice.
StoneFloor is versatile enough for the entire home, including kitchens, laundries, and even stairs. With its wide range of designs, including timber, tile, and marble looks, StoneFloor seamlessly integrates into any style or space.
Yes! StoneFloor is compatible with underfloor heating and can be installed over existing tiled floors, provided the surface is solid and even.
While StoneFloor offers exceptional quality, there are a few considerations:
Cost: Its premium materials and advanced manufacturing process make it pricier than standard options.
Weight: The solid 8mm core adds to its weight, but this ensures superior durability.
Installation time: Its professional locking system requires skilled installers, resulting in slightly higher costs and longer installation times.
Despite these factors, StoneFloor is an investment in quality, longevity, and hassle-free living.
No, StoneFloor is manufactured using a low-emission process and meets strict environmental standards, ensuring it is safe for indoor use. It is free of harmful VOCs, making it ideal for families and individuals with allergies or sensitivities.
Yes, StoneFloor is designed with a special anti-slip surface treatment that provides excellent traction, even when wet. This makes it a safe option for areas prone to spills, such as kitchens.
Yes, StoneFloor offers a wide range of colours and patterns, including timber, tile, and marble looks. Bespoke designs may also be available upon request for large-scale projects. Contact us for more details on customisation options.
Installation and Maintenance
StoneFloor is extremely low maintenance. Its 100% waterproof surface allows for easy cleaning with just a damp mop and mild detergent. For tougher stains, a gentle cleaning solution can be used without harming the surface. Avoid harsh abrasives to keep your floors looking new for years.
StoneFloor is engineered for indoor use but may be suitable for semi-outdoor areas that are fully covered and protected from the elements. Consult with your installer to ensure the location is appropriate.
Yes, the subfloor must be clean, flat, and free from moisture or debris. Uneven subfloors should be levelled to ensure proper installation and optimal performance.
While StoneFloor’s locking system is user-friendly, we recommend professional installation to ensure a perfect fit, especially for larger areas or complex layouts. Professional installers can also guarantee adherence to warranty requirements.
StoneFloor utilises seamless transitions with its locking system. For areas with different floor heights or materials, matching trims and transition pieces are available to create a polished and cohesive look.
To install StoneFloor, you will need:
Drop Saw
Tapping Block
Rubber Mallet
Tape Measure
These tools ensure a precise and professional installation.
Yes, installing StoneFloor is simple thanks to UNILIN’s Locking System. It’s as straightforward as installing regular flooring, whether you choose a floating or glued-down method.
The only notable difference is the extra weight due to StoneFloor’s solid 8mm thick limestone composite base, which enhances its durability and stability.
StoneFloor utilises a hardened EVA waterproof underlay, designed to be separate from the floorboards for these reasons:
Improved Performance:Tighter joins for greater stability and durability.
Superior weight absorption for a balanced, stable floor.
Resistance to mould and odours, unlike traditional water-absorbing underlays.
Installation Flexibility:Allows professionals to choose between glued-down or floating methods depending on the environment.
Ensures seamless adaptation to various installation scenarios.
Yes, StoneFloor’s superb stability supports both glued-down and floating installations. Silicone caulking can be used to seal edges, ensuring a flawless connection between the floor and other elements, such as kitchen cabinets.
Absolutely! StoneFloor is waterproof and designed for easy cleaning. Unlike traditional flooring, you can clean StoneFloor with just water and a mop, making it an exceptionally low-maintenance option.